Journey Orchestration Platforms im CRM ermöglichen die visuelle Gestaltung, Automatisierung und Optimierung personalisierter Customer Journeys über alle Kanäle. Diese Plattformen bieten Drag-and-Drop Journey Builder und Real-time Execution Engines. Multi-channel Coordination synchronized Touchpoints. Conditional Logic created Dynamic Paths. Real-time Triggers reacted zu Events. Personalization Engines adapted Content. Testing Frameworks optimized Journeys. Analytics Dashboards tracked Performance. AI Recommendations improved Paths. Version Control managed Changes. Compliance Features ensured Regulations. Scale Management handled Volume. Integration APIs connected Systems. Dies führt zu kohärenten Kundenerlebnissen und höherer Journey-Effektivität.
