Platform Analytics im CRM überwacht und analysiert, wie die CRM-Plattform selbst genutzt wird, um Adoption, Performance und ROI zu optimieren. Diese Meta-Analytics tracked User Behavior innerhalb des CRM. Feature Usage Statistics showed Adoption Patterns. Login Analytics revealed Access Patterns. Performance Metrics measured System Speed. Error Tracking identified Technical Issues. User Journey Analysis showed Navigation Paths. License Utilization optimized Costs. Training Needs emerged from Usage Gaps. Customization Impact measured Modifications. Integration Performance tracked Connections. Storage Analytics managed Data Growth. Security Analytics monitored Access Patterns. Dies führt zu besserem System ROI und optimierter Plattformnutzung.
